Phil Spencer Announces Top Agents in the UK

Hannon Holmes Awards

Hannon Holmes have received the Silver Award in the Estate Agent of the Year Awards for the Manchester & Merseyside areas at the prestigious “ESTAS”

The awards, celebrating their 13th year determine the best estate and letting agents in the UK through research carried out amongst clients who are asked a series of questions about the service they have received from their agent, over 30,000 questionnaires were completed by customers during the competition.

Phil Spencer, who has hosted the ESTAS every year since their inception in 2003 said for many customers moving home is one of the most stressful experiences of their lives. So it’s our job as agents to help make the journey as smooth as possible. It only takes one bad apple to reflect badly on the others so it’s crucial everyone provides the high quality service the customer expects and deserves. For this reason, The ESTAS recognises all firms involved in the buying and selling process and are all judged in exactly the same way, purely on customer feedback”.

Simon Brown Founder of The ESTAS said “The ESTAS are special because shortlisted and winning firms are selected purely on the service they deliver to their clients. In fact just taking part shows a firm’s commitment to their customers so to be shortlisted is a great achievement in itself and for the winners this is the highest accolade they can receive in the industry.”

“It’s client feedback which determines who is shortlisted and ultimately who wins, that’s what makes The ESTAS so valuable”.
Martyn Holmes (Director)